Gen AI isn’t just an upgrade— it’s a fundamental shift

AI is driving work automation and productivity at unprecedented speeds, enabling high-quality, consistent customer journeys without the massive infrastructure overhauls traditionally associated with digital transformation. 

From hyper-personalised shopping experiences to streamlined supply chain optimisation, Gen AI is redefining how retailers, e-commerce platforms, brands, and marketplaces operate. AI's ability to exploit data and know-how is transforming customer experience, marketing strategy, product development, and logistics—advancing the entire industry into a new digital-first era.

This session unpacks how brands, platforms, and tech providers can adapt and thrive in the new AI-driven landscape.

What You'll Learn:

Omnichannel Strategy: How Gen AI bridges physical and digital retail experiences to create seamless customer journeys

Digital Marketing Evolution: AI agents transforming SEO, content strategy, and ad performance across platforms

Data-Driven Decision Making: Using AI to process vast amounts of consumer data for actionable business intelligence

Content & Creative Automation: How AI accelerates and enhances creative production for e-commerce and marketing teams

Customer Experience (CX): Advanced personalisation across digital touchpoints and in-store interactions

Supply Chain Intelligence: Predictive analytics improving efficiencies in both online and offline distribution networks

The Future of Business Models: How AI agents are reshaping traditional SaaS and service models across the consumer sector

AI Implementation Framework: Practical adoption strategies from experimentation to AI-first enterprise

Who Should Attend?

CEOs, CMOs, Chief Strategy Officers, CTOs, and CDOs from retail, e-commerce, consumer brands, and technology providers.

Join us as we explore the Gen AI-driven transformation reshaping the entire consumer and retail ecosystem. Whether you operate primarily in physical retail, e-commerce, or both, this session will help you adapt and thrive in the new Gen AI-powered landscape.

Don't miss this chance to future proof your business. Register now!