Maximize profitability while improving the corporate traveler experience during flight disruption
The inaugural Data: Corporate Traveler Experience forum is designed for airlines, TMCs, corporate travel managers and everyone in-between to network and openly discuss new:
• Cost effective methods of keeping travelers moving
• Methods for auditing the cost of flight disruption
• Ways to improve traveler experience and customer service
• Disruption strategies that are proactive as opposed to reactive
A bit of background
Flight disruption directly costs the global airline industry an estimated $35bn per year, before considering the wider impact of under-utilized assets, reputational damage, the cost to disrupted travelers and the impact on travelers’ productivity and total affected travel (hotels, taxis etc) which was estimated at $60 billion.
NEW - Webinar: The Cost of Disruption To Corporate Travelers
Our experts shared insights and commentary about the survey:
What is the current industry assessment of flight disruption on the passenger experience?
What is the effectiveness of the management of the business traveler experience during disruption?
How much more does flight disruption costs businesses beyond typical travel expenses?
Comparison of service between airlines and TMCs and how novel solutions can be a differentiator for a brand.
Content coming soon