Terms & Conditions

By completing this transaction, you agree to the following terms and conditions:

1. The price of your ticket includes complimentary refreshments, lunch, and conference materials.

2. Registrations can only be accepted on receipt of a completed card payment or on receiving a purchase order number for an invoice payment.

3. This booking constitutes a legally binding agreement to pay any invoices raised associated with registration including any cancellation fees as detailed below.

4. If you choose to pay for your place by credit/debit card, following completion of this booking, your place at the conference will be confirmed immediately.

5. If you choose to pay for your place by invoice and your booking is for 5 people or less, you may be subject to a £5 administration fee.

6. If you choose to pay for your place by invoice, your place at the conference will only be reserved. Your place is not guaranteed until full payment has been received.

7. All invoices must be processed/paid prior to the event. Failure to do so may lead to your booking being cancelled.

8. No paper or electronic tickets will be issued for this event. 

9. All confirmed delegates will receive an email from events@ihv.org.uk (iHV Events team) around 2 weeks prior to the virtual conference with final conference information. If you have not heard from us by 28th November 2022, it is your responsibility to contact us to ensure your place is booked.

10. By submitting your booking, you agree to these iHV booking terms and conditions, cancellation policy and our privacy policy below.

Cancellation policy

1. Should you need to cancel your place you MUST cancel your booking here, by entering your email and your reference number (which can be found on your confirmation email). Once you have cancelled your place, it is your responsibility to email events@ihv.org.uk to let us know you have cancelled your place and wish to receive a refund.

2. Cancellations received on/prior to 5pm on Friday 4th November 2022 will be refunded in full but may be subject to a £10 administration fee; any outstanding invoices awaiting payment at the time of cancellation are subject to the same terms and conditions.

3. Cancellations due to the delegate contracting covid-19, received after 5pm on Monday 5th December 2022 will be refunded. If you wish to transfer your booked place to a colleague, you MUST modify your booking here, by entering your email and your reference number (which can be found on your confirmation email).

3. Cancellations for any other reason, received after 5pm on Friday 4th November 2022 will not be refunded. However, you can transfer your booked place to a colleague, but you MUST modify your booking here, by entering your email and your reference number (which can be found on your confirmation email).

5. In the unlikely event that the conference is cancelled by the iHV due to unforeseen circumstances, the ticket cost will be refunded in full (via the original payment method).

6. The iHV reserve the right to make necessary changes to the conference programme (which may include speakers).

Privacy policy

By booking a place/places at this conference, you agree to the iHV's privacy policy. Subsequently, your details will be stored on our secure database and you may be contacted from time to time. Should you not wish us to contact you following your attendance at this event, please email events@ihv.org.uk.

Payment instructions

You can either pay by credit/debit card or by invoice.

Payment by credit/debit card

Please select the option ‘Credit card’ and click ‘Make payment’ below to proceed to purchase your place(s). Please insert your credit/debit card details and checkout to complete payment.

Payment by cheque/invoice

If you are unable to pay online using a debit/credit card, and wish to pay by invoice, please select the option ‘Invoice’ and click ‘Make payment’ to proceed. You will be directed to your invoice receipt. Please note to complete your booking and purchase by invoice, you must enter a valid purchase order number.