30th ICIS World Base Oils and Lubricants Conference

Park Plaza Westminster Bridge, London, UK
Conference: 5-6 February 2026
Workshops & Training: 3-4 February 2026

The Buyer Revolution - Workshop
 

This isn't another theory session.
 

The Buyer Revolution is a data-driven, experience-led workshop designed to help you reclaim control of the sales cycle, by understanding how your buyer really wants to buy.

Based on 25,000 data points from lubricant buyers across the supply chain, from procurement officers to maintenance and engineering managers this session reveals:

  • How your buyers actually make their decisions
  • What builds (and destroys) trust during the buying process
  • The moments that truly matter in shaping commercial outcomes

 

Why Attend?
 

  • Shorten Sales Cycles: Learn practical strategies to move buyers from interest to decision faster.
  • Increase Win Rates: Discover how to align your team to the buyer’s journey to close more deals.
  • Boost Buyer Trust: Identify moments that build credibility and strengthen long-term relationships.
  • Maximise Messaging Impact: Fix communication gaps so your value resonates with every prospect.
  • Unlock Team Potential: Equip your sales team with modern, field-tested practices that deliver measurable ROI.

 

Delivered by experts

Gain insights from globally recognised experts with decades of experience in base oils refining, market strategy, and technical innovation. Learn from industry leaders shaping the future of the base oils sector.

Steve Knapp – Co-founder, Plan Grow Do

Steve Knapp is one of the UK’s most respected sales experts, known for redefining how organisations sell in today’s changing market. A best-selling author and acclaimed keynote speaker, Steve’s career includes leading global sales teams at Shell, where his methods became integral to one of the world’s largest brands.

As co-founder of Plan Grow Do, Steve now focuses on the lubricants sector, spearheading The Buyer Revolution — research transforming how suppliers understand and engage modern buyers. Through his books Funnel Vision – Selling Made Easy and Modern Sales Leadership, he empowers teams to build confidence, structure, and lasting value through buyer-led selling.

Rob Taylor – Co-founder, Plan Grow Do

Rob Taylor is one of the UK’s most respected voices in digital transformation and sales enablement. With over two decades of experience guiding global organisations through change, Rob helps established brands align their marketing and sales strategies to meet the needs of modern buyers.

Having partnered with Google to build a groundbreaking business transformation programme and collaborated with Amazon on its Dads in Business initiative, Rob has worked at the highest levels of digital innovation and leadership.

As co-author of Modern Sales Leadership (2021) with Steve Knapp, Rob is redefining how the lubricants sector approaches digital engagement and customer experience. Through The Buyer Revolution, he helps organisations bridge the gap between marketing insight and commercial execution, empowering teams to respond to evolving buyer expectations with relevance, empathy, and digital confidence.

Invest in your knowledge. Secure your spot today

"The Buyer Revolution" Training Course

£499 (+applicable taxes)

4 February 2026 | Park Plaza Westminster | London, UK

Register now!
 

Book your place at the 30th ICIS World Base Oils and Lubricants Conference. The standard rate starts at just £1,899 and includes access to all conference sessions, refreshments, lunches, and dinners and networking events. For more information on training courses, click here.

The following group discounts are available for attendee bookings from the same company at the same time. 

- 5% discount for 3-4 attendees
- 10% discount for 5 or more attendees

Standard Rate

Starting from:

£1,899

What's included?

Access to all content sessions
Access to all onsite networking activities
Refreshments and lunches