FAQ'S

General Event FAQs

Do I need to register for the event?

Yes. You can register your attendance at RS Connect 2026 via the “register now” buttons on this website.

What is the dress code for the exhibition?

The dress code for the exhibition is business casual - comfy shoes are recommended!

Will name badges/passes be issued?

Yes. Upon arrival at the Manchester Central Convention Complex, please make your way to the event registration desk where you can print your badge via the kiosks.

Will there be networking opportunities?

Yes. There are scheduled refreshment and lunch breaks during the event where you can network.

Will there be Wi-Fi available at the venue?

Yes. Free Wi-Fi is available to all attendees, and information on how to join the network will be provided in the joining instructions emails, in the event app, and at the registration desk.

Will there be food and drink available during the event?

Yes. Refreshment breaks and lunch are available on both days.

Who do I contact with questions about the event?

Please email rsgroup@primarylive.co.uk for all event information and registration queries. 

If you are a supplier and have questions regarding your stand and the exhibition, please email exhibitions@primarylive.co.uk

Will there be an event app?

Yes. Details on how to download the app will be shared approximately two weeks before the event. The app will contain all event information, including floor plans, agenda, exhibitor information, FAQs, event team help desk and more.

Travel & Accommodation FAQs

Is parking available at the venue?

Yes. Parking is available on site at the NCP. You can book your space here - https://www.ncp.co.uk/find-a-car-park/car-parks/manchester-central/

Alternative car parks include:

Manchester Great Northern Warehouse, 1 Watson St, M3 4EE.

YourParkingSpace Spaces - Peter House Car Park, Peter House, M1 5AN.

Are there facilities for disabled access?

Yes. There is step-free access throughout the building, accessible toilets, and designated parking for blue badge holders. If you have any specific accessibility requirements, please inform us on the registration form.

Which hotel am I staying in?

We have RS allocated bedrooms at: The Midland, A Leonardo Royal Hotel, 16 Peter St, Manchester, M60 2DS.

Accommodation will only be provided for RS employees working within the UK&I market who live more than two hours from Manchester Central. Employees working in any other market, are responsible for arranging and booking their own travel and accommodation through Egencia.

You will receive confirmation of your hotel allocation in your joining information email 2 weeks before the event.

Supplier Awards Dinner FAQs

When and where is the awards dinner?

The awards dinner will be held in the Charter Suite at the Manchester Central Convention Complex on Tuesday, November, 10, 2026.

What is the dress code for the awards dinner?

We kindly ask guests to dress in formal evening wear (a step up from business attire, but not as formal as black tie).

• Suitable options include: a suit, smart jacket with trousers, or a tailored outfit.
• Dresses, jumpsuits, or separates in an elegant style are also welcome.
• Please avoid overly casual items such as jeans, T-shirts, or trainers.

The aim is for the evening to feel elegant and celebratory, while still comfortable.

Will dietary requirements be catered for?

Yes. Please provide all dietary requirements as part of your registration, and these will be catered for.

What time does the evening start and finish?

The evening is due to start at 18:30 and finish at 23:30*.

*Please note timings are subject to change.