In-Session Tools
Depending on the session you will have access to multiple features.
Connect audio
Step 1
- Select Microphone
Important
If your session allows you to use your audio, you MUST select the microphone option. If not, you will join as a listen only user
![](https://eu-admin.eventscloud.com/file_uploads/d858912c9b093f7e6600f5744ede0b8c_Connectaudio1.png)
Step 2
- Allow audio in your browser
- In some browsers like Chrome it is possible you'll receive a popup in the top left hand-side which you should accept
- In Chrome you can click on the microphone to confirm if your microphone has been allowed and which source is being used
![](https://eu-admin.eventscloud.com/file_uploads/64888d4b1ec9d3731accf1411e4243f4_Connectaudio2.png)
Step 3
- Speak to confirm your audio is working
- You should hear yourself echo
- If you can hear, your echo click YES if not, click NO
In case of issues, please check the following
- 1. Confirm your volume is turned up
- 2. Check your microphone or headset is connected
- 3. Click on the microphone icon in your browser to confirm your audio source
- 4. Trying using Chrome
- 5. Try using an Incognito browser window
- This can be done by clicking on the 3 dots on the top right of Chrome and selecting "New Incognito Window"
- You can also press CTRL + SHIFT + N on Windows or Press ⌘ + SHIFT + N on a MAC
- 6. If you are using a VPN, try switching off the VPN
- 7. If you have a firewall, try using a personal network outside of the blocking firewall like 4G mobile data
- 8. Try using a personal laptop or device and a personal network
![](https://eu-admin.eventscloud.com/file_uploads/e286515238a57539f27acb683871858d_Connectaudio3.png)
Connect webcam
Step 1
- Click the webcam button to enable your camera
Important
Not all attendees have access to share their webcam in each session
![](https://eu-admin.eventscloud.com/file_uploads/0719635fd1e0232b3bcb20dcc1171614_Camera1.png)
Step 2
- Allow video in your browser
- In some browsers like Chrome it is possible you'll receive a popup in the top left hand-side which you should accept
- In Chrome you can click on the camera to confirm that your video has been allowed and which source is being used
![](https://eu-admin.eventscloud.com/file_uploads/28757114bbe853375edd9a2d1751c996_Camera2.png)
Step 3
- Select your camera
- Select the quality you prefer
- Click Start sharing
![](https://eu-admin.eventscloud.com/file_uploads/558e4b05e6cdd049cba7393f207d44ff_Camera3.png)
Step 4
- Your camera will now be shared
- To stop sharing your webcam, click the camera icon at the bottom of the screen
![](https://eu-admin.eventscloud.com/file_uploads/82b5af74ec228bbd8b9276e559e9ea3a_Camera4.png)
Leave a session
Answer
Depending on the session type there are two options
- 1. Click on the 3 dots in the top right corner, select "Leave Meeting"
- 2. If you don't see 3 dots you'll see "Exit to Lobby" in the top right corner to leave the session
![](https://eu-admin.eventscloud.com/file_uploads/dc6555c61ce833cccc8836901570f53a_ScreenShot2020-10-30at17.22.05.png)
Use the 'Question' feature
Step 1
- When joining a session the “LIVE NOW” section will automatically open
- This section contains all the session information together with all interactive features for this session
![](https://eu-admin.eventscloud.com/file_uploads/a661b8504768e2995ab3092c7067cbad_AQ1.png)
Step 2
- Select “Questions” to ask a question during the session
Important
This option is available when associated to a session
![](https://eu-admin.eventscloud.com/file_uploads/3783e2691203d2fc05cb1176f4aa9798_AQ2.png)
Step 3
- Click in the section “Type your question” to enter your question
![](https://eu-admin.eventscloud.com/file_uploads/9cfbc12a4d47bb6c677778b1788c68f7_AQ3.png)
Step 4
- Type your question and press “Send” once ready
- Your question will be reviewed by a moderator and answered by a speaker
![](https://eu-admin.eventscloud.com/file_uploads/60efda61a87cf55917f60d8e79485ea0_AQ4.png)
Participate in a session poll
Step 1
- When joining a session the “LIVE NOW” section will automatically open
- This section contains all the session information together with all interactive features for this session
![](https://eu-admin.eventscloud.com/file_uploads/90a69271e5c5caa1bbfcda42702732c0_poll1.png)
Step 2
- Click on “VOTE NOW” to participate in a session poll
Important
This option is only available when associated to a session
![](https://eu-admin.eventscloud.com/file_uploads/5ebb64eb9be88566aec6b1d6a3cc4064_Poll2.png)
Step 3
- Fill in the session poll and hit “VOTE”
![](https://eu-admin.eventscloud.com/file_uploads/9e3f16276644cd8b753238579b3c77b7_Poll3.png)
Step 4
- View the results of the session poll
![](https://eu-admin.eventscloud.com/file_uploads/e1f0b65d9293cb91b011eb828632cd69_Poll4.png)
Rate a session
Step 1
- When joining a session the “LIVE NOW” section will automatically open
- This section contains all the session information together with all interactive features for this session
![](https://eu-admin.eventscloud.com/file_uploads/d6da422a59115fbef9ecd0d7717ca8b3_rating1.png)
Step 2
- Click on the stars to rate a session
Important
This option is only available when associated to a session
![](https://eu-admin.eventscloud.com/file_uploads/1e7f9b9b485fbcc1b0f9de75bc8549eb_rating2.png)
Step 3
- Enter your star rating and optionally add a review
![](https://eu-admin.eventscloud.com/file_uploads/da3956bf94ed7716ac44359234b69850_rating3.png)
Step 4
- Once you are ready hit “Send”
![](https://eu-admin.eventscloud.com/file_uploads/410d6d1279e45fce3e15884d84cfde47_rating4.png)
Step 5
- You will now see your rating
![](https://eu-admin.eventscloud.com/file_uploads/d5367872af455f6b1758debae3d8d7a9_rating5.png)
Planning a virtual event?
Click here for more information on Aventri's virtual event solutions